SYS.STATUS: ACCEPTING CONTRACTS

Senior Product Designer
// Fintech, SaaS & Enterprise

I help product teams turn complex workflows into clear, buildable interfaces that ship faster and eliminate downstream engineering rework.

View Past Work
View Past Work
Check capacity
Check capacity
// Selected Performance Impact
[✓] Designed secure, compliant digital banking workflows at scale supporting 10M+ active users.
[✓] Led UX architecture for an enterprise enrollment system supporting a 700,000+ user acquisition target.
[✓] Translated complex compliance and KYC constraints into high-conversion onboarding interfaces.
[✓] Eliminated downstream engineering rework by resolving edge cases and mapping state-machine logic before handoff.
[✓] Modernized rigid legacy workflows across banking, B2B SaaS, and complex ERP systems.

"Jake is self-motivated and proactive. He started adding value right out of the gate and was a pleasure to work with. I would welcome working with him again."

Jason Moccia
CEO // OneSpring

// How I Can Help Your Team

[ SVC.01 ]
Embedded Product Design
Need a senior designer inside an active sprint? I drop into your existing team to untangle complex workflows and deliver implementation-ready UX without hand-holding.
[ SVC.02 ]
Legacy & ERP Modernization
Modernizing a legacy workflow? I map the rigid backend constraints of old systems and translate them into a modern, progressive UI that users actually adopt.
[ SVC.03 ]
UX Architecture Rescue
Engineering blocked by unclear requirements? I audit your current UX files, map the missing edge cases, and deliver the state-machine logic required to unblock development.

// THE PAST WORK / CASE STUDIES

TD Bank: Enterprise Enrollment UX

The Work: Led the UX design for a high-stakes digital enrollment initiative targeting ~700,000 new users.

The Impact: I translated complex compliance rules and legacy API constraints into a seamless, modern user interface. By mapping the exact UX flows and edge cases, I aligned 8 disconnected teams around a single, buildable design—preventing massive engineering rework before development even began.

Read the Case Study →

Invest Clearly: Onboarding Optimization

The Work: Redesigned a frustrating, compliance-heavy onboarding process into a progressive, relationship-first user experience.

The Impact: By restructuring the UI to reduce cognitive load and masking complex KYC requirements behind an intuitive step-by-step flow, the new design significantly reduced top-of-funnel drop-off and protected the business funnel.

Read the Case Study →

Project RELAY: AI Interaction Design

The Work: Designed and prototyped a voice-first AI task manager to eliminate the friction of household coordination.

The Impact: I built the complete UX—from defining the AI's natural language interaction model to designing and deploying the live React UI. This project serves as a proof-of-concept that when a UX designer architects the logic first, a flawless, zero-bug interface can be shipped in under 72 hours.

Read the Case Study →

// The Engineering Handoff Standard

Status // Execution Protocol

A product flow is only safe to build when the critical system behavior is mapped. I do not deliver pitch-deck screens; I deliver implementation-ready UX.

[+]
Edge Cases Resolved
Unhappy paths, API timeouts, and error states are documented before Figma is opened.
[+]
State Machine Logic
Visualized database schemas and transition logic accompany all UI components.
[+]
Permission Boundaries
User roles, systemic authority, and backend constraints are explicitly mapped to the interface.

// Let’s unblock your engineering team

If your developers are playing product manager during implementation to fill in missing UX logic, that’s a handoff problem. Let’s fix it.

Initiate Sync
Initiate Sync